11/12/2010
Bentley SELECT - Support Process announcement
In an effort to simplify service requests and improve support
experience, effective February 16, 2009, all support issues from
SELECT subscribers will be routed through SELECT Services Online
via the Service Ticket
Manager.Please verify that you have a valid
SELECT ID and password. In case that your ID and password are
incorrect, don't hesitate to contact us.
Effective from stated date, Bentley Technical Support Group will
discontinue the use of email to initiate NEW support requests. If
you have used support@bentley.com and licensing@bentley.com to
initiate a support issue in the past, it will be fulfilled without
disruption.